Shipping & Delivery
Clear delivery options and charges before you place your order.
Where we deliver
Enter your delivery address at checkout to see the destinations and shipping methods available for your order. You can place an order only where a shipping option is offered.
Shipping charges
Your shipping charge appears at checkout before you confirm the order. Delivery is free in Cairo and Alexandria on orders of EGP 2,500 or more. Other charges depend on the destination and available method.
Delivery updates
We use the contact details provided with your order to share updates when available. Please check your address and phone number before placing your order. Delivery times vary by destination and carrier.
Need help?
If no shipping option appears, or your parcel arrives with an issue, email info@oudnaya.com with your order number. For a wrong or damaged item, include clear photos. See our Return & Exchange Policy for the request process.